Here's the Usual.

Your order hits the bench, gets weighed and sealed, and ships. 2 business days from our scale to your door. We don't restock; the jar doesn't exist until you order it.

$5.99 flat. Orders over $35 ship free, and Crunch Club members ship free on every order.

The account page shows every jar and where it is. You'll also get a tracking email the moment it leaves the bench.

If it hasn't been weighed yet, email us with the order number and we'll swap it. Once it's in the jar, it's yours.

Email us within 7 days with a photo and we'll send a replacement. Food isn't returnable, so keep the jar.

A 25 oz clear wide-mouth jar, about 709 g of mix. Call it 24 handfuls of 30 g, which is how the label counts too.

2 to 8. The jar is always full: it holds 8 scoops (about 89 g each), and they split across whatever you put in. Add something and it takes its share; take something out and the rest fill back in. Dial anything up or down — up to 6 scoops of one thing — and what you set stays put while the rest adjusts. Dusts ride on top and don't take a scoop.

Every ingredient has a price per scoop, shown right on its tile. Your jar is $1.50 for the jar and the packing, plus its 8 scoops at their prices — so it's priced exactly for what's in it at every moment, and hovering anything shows what the jar would cost with it in.

Tap a ninth and we'll show you what's in there with what each swap would do to the price. Pick one and the new thing takes its place. Undo is right there if you change your mind.

Every ingredient on the shelf has its own numbers. Your label is the weighted sum of what you put in, per 30 g handful, worked out before you pay.

Every ingredient carries its allergens and the jar's label lists all of them. On the allergens page you can flip off what you can't have and the shelf shrinks to what's safe.

Yes. Every mix has a remix button. Swap out what you'd pick out, keep the rest, and it's yours. Their cut still lands.

Yes. We buy them at retail in the same bags you would and repack them on the bench; their allergens and nutrition come straight from the maker's label. Those brands are trademarks of their owners, who aren't affiliated with us and haven't endorsed anything here.

Most of the shelf is stocked and ready. House-made things are baked in small batches, so they're limited and occasionally sell out. Drops are seasonal and only on the shelf while the drop is open.

Pick a jar, pick every 2, 4 or 8 weeks, and it's 15% off every time. Each one is still packed to order the day it's due.

Any time, from the account page. Skip a delivery, pause for a while, swap the jar, or cancel. No calls, no forms.

$9 a month. Free shipping on every order, 72 hours of early access to every drop, a member badge on your mixes, and a surprise seasonal jar each quarter (4 a year). Cancel any time.

Yes. The 15% is on the jar and the free shipping is on the membership. They stack.

Account page, one tap. Subscriptions stop before the next jar is packed; Club perks run to the end of the month you've paid for.

Two ways. Ship a jar to an address you know, or send a link and let them pick their own mix. Either way a card goes in the box, in your words.

Send the link. They open it, build or tweak a jar, and enter the address themselves. You never have to ask.

No. No receipt in the box, no prices on the card or the label.

Same as everything else: packed to order, 2 business days. A link gift ships once they've picked their jar.

Their name. The jar's label reads FOR them instead of Crunch Club, and your note goes on the card.

Build a jar, name it, publish it from the label page. You get a link. Every jar sold from that link pays you.

18% of every jar sold from your link, before tax and shipping, for as long as it sells. Remixes of your mix and subscriptions to it count too.

Stripe. You connect a bank once. Each sale clears after a 14-day hold, then pays out automatically.

No. Nothing exists until it's ordered. We weigh, pack, ship and answer the questions. You make the mix and talk about it.

No. You need people who trust your snack opinions. A four-digit follower count and a real point of view is plenty to start.

Stripe handles it: any major card, Apple Pay or Google Pay.

Food isn't returnable. If it arrives wrong or damaged, email us within 7 days with a photo and we replace it.

5 to 10 business days back to the original card, depending on your bank.

Usually a pending hold that clears on its own in a few days. If it doesn't, email us the order number and we'll sort it.